Statuses

Every post has exactly one status from a fixed set. There is no custom status API and no completed value, use shipped when the request is done.

Value	UI label	Meaning
open	Open	Default for new submissions. Still under consideration.
planned	Planned	Accepted for a future release or roadmap slot.
in_progress	In progress	Actively being built or investigated.
shipped	Shipped	Delivered. Prefer this over inventing a "done" / "completed" status.
declined	Declined	Won't do (or duplicate / out of scope).

Lifecycle

New posts always start as open (Hosted create and local adapter).
The embed can filter the list by status (or show all). Filtering does not change storage.
Title max 200 / body max 5000 characters (plain text), independent of status.

Hosted vs BYO

On Hosted, change status from the dashboard inbox. Each change emits feedback.status_changed with identifiers and fromStatus / toStatus only. Never include title or body.

On BYO, your adapter and backend own status storage and transitions. Bootstrapware does not emit post webhooks for your store. Keep the same five string values if you want the widget badges and filters to match.

type FeedbackStatus =
  | "open"
  | "planned"
  | "in_progress"
  | "shipped"
  | "declined";

Related: Boards · Webhooks · Limits · Statuses guide